/* ============================================
   WORKFACILIT v2 — Suporte / Central de Atendimento
   ============================================ */

/* ── Hero ── */
.sp-hero {
  position: relative;
  padding: 10rem 0 5rem;
  overflow: hidden;
  text-align: center;
}
.sp-hero__bg {
  position: absolute;
  inset: 0;
  pointer-events: none;
  overflow: hidden;
}
.sp-hero__orb {
  position: absolute;
  border-radius: 50%;
  filter: blur(100px);
  opacity: 0.5;
}
.sp-hero__orb--1 {
  width: 500px;
  height: 500px;
  background: radial-gradient(circle, rgba(16, 185, 129, 0.25), transparent 70%);
  top: -20%;
  left: 10%;
  animation: glowPulse 6s ease-in-out infinite;
}
.sp-hero__orb--2 {
  width: 400px;
  height: 400px;
  background: radial-gradient(circle, rgba(99, 102, 241, 0.2), transparent 70%);
  bottom: -30%;
  right: 5%;
  animation: glowPulse 8s ease-in-out infinite 2s;
}
.sp-hero__center {
  position: relative;
  z-index: 2;
  max-width: 780px;
  margin: 0 auto;
}
.sp-hero__title {
  font-size: clamp(2.5rem, 5vw, 3.8rem);
  font-weight: 800;
  letter-spacing: -0.04em;
  line-height: 1.1;
  margin-bottom: 1.5rem;
  color: var(--wf-text-1);
}
.sp-hero__desc {
  font-size: clamp(1rem, 2vw, 1.15rem);
  color: var(--wf-text-2);
  line-height: 1.7;
  max-width: 620px;
  margin: 0 auto;
}

/* ── Contact Row (email + ticket) ── */
.sp-contact-row {
  display: grid;
  grid-template-columns: 1fr 1fr;
  gap: 2rem;
  margin-top: 2.5rem;
}
.sp-contact-card {
  background: var(--wf-bg-card);
  border: 1px solid var(--wf-border);
  border-radius: var(--wf-r-xl);
  padding: 2.5rem;
  position: relative;
  transition: all 400ms var(--wf-ease);
}
.sp-contact-card:hover {
  border-color: var(--wf-border-hover);
  transform: translateY(-3px);
}
.sp-contact-card--highlight {
  border-color: rgba(99, 102, 241, 0.3);
  background: linear-gradient(135deg, var(--wf-bg-card) 0%, rgba(99, 102, 241, 0.04) 100%);
}
.sp-contact-card--highlight:hover {
  border-color: rgba(99, 102, 241, 0.5);
}
.sp-contact-card__icon {
  width: 52px;
  height: 52px;
  border-radius: var(--wf-r-md);
  display: flex;
  align-items: center;
  justify-content: center;
  font-size: 1.6rem;
  margin-bottom: 1.25rem;
}
.sp-contact-card__icon--emerald {
  background: rgba(16, 185, 129, 0.1);
  color: var(--wf-emerald-light, #34d399);
}
.sp-contact-card__icon--indigo {
  background: rgba(99, 102, 241, 0.1);
  color: var(--wf-primary-light);
}
.sp-contact-card__title {
  font-size: var(--wf-text-lg, 1.125rem);
  font-weight: 700;
  color: var(--wf-text-1);
  margin-bottom: 0.75rem;
}
.sp-contact-card__desc {
  font-size: 14px;
  color: var(--wf-text-2);
  line-height: 1.7;
  margin-bottom: 1rem;
}
.sp-contact-card__email {
  display: inline-flex;
  align-items: center;
  gap: 6px;
  padding: 10px 20px;
  background: rgba(16, 185, 129, 0.1);
  border: 1px solid rgba(16, 185, 129, 0.2);
  border-radius: var(--wf-r-full);
  color: var(--wf-emerald-light, #34d399);
  font-size: 14px;
  font-weight: 600;
  text-decoration: none;
  transition: all 200ms var(--wf-ease);
  margin-bottom: 1.25rem;
}
.sp-contact-card__email:hover {
  background: rgba(16, 185, 129, 0.2);
  border-color: rgba(16, 185, 129, 0.4);
  transform: translateY(-1px);
}
.sp-contact-card__note {
  font-size: 12px;
  color: var(--wf-text-3);
  line-height: 1.6;
  display: flex;
  align-items: flex-start;
  gap: 6px;
  padding: 10px 14px;
  background: rgba(255, 255, 255, 0.02);
  border: 1px solid var(--wf-border);
  border-radius: var(--wf-r-md);
}
.sp-contact-card__note i {
  font-size: 14px;
  flex-shrink: 0;
  margin-top: 1px;
}
.sp-contact-card__note a {
  color: var(--wf-primary-light);
  text-decoration: underline;
  text-underline-offset: 2px;
}
.sp-contact-card__note--tip {
  background: rgba(99, 102, 241, 0.05);
  border-color: rgba(99, 102, 241, 0.15);
}
.sp-contact-card__note--tip i {
  color: var(--wf-primary-light);
}

.sp-badge-rec {
  display: inline-block;
  padding: 2px 8px;
  font-size: 10px;
  font-weight: 700;
  text-transform: uppercase;
  letter-spacing: 0.05em;
  background: rgba(99, 102, 241, 0.15);
  color: var(--wf-primary-light);
  border-radius: var(--wf-r-full);
  vertical-align: middle;
  margin-left: 6px;
}
.sp-badge-opt {
  display: inline-block;
  padding: 2px 8px;
  font-size: 10px;
  font-weight: 700;
  text-transform: uppercase;
  letter-spacing: 0.05em;
  background: rgba(6, 182, 212, 0.12);
  color: var(--wf-cyan-light);
  border-radius: var(--wf-r-full);
  vertical-align: middle;
  margin-left: 6px;
}

/* ── Ticket features list ── */
.sp-ticket-features {
  list-style: none;
  padding: 0;
  margin: 0 0 1.25rem;
  display: flex;
  flex-direction: column;
  gap: 8px;
}
.sp-ticket-features li {
  display: flex;
  align-items: center;
  gap: 10px;
  font-size: 14px;
  color: var(--wf-text-1);
  padding: 8px 12px;
  background: rgba(255, 255, 255, 0.03);
  border-radius: var(--wf-r-md);
  border: 1px solid var(--wf-border);
}
.sp-ticket-features li i {
  color: var(--wf-primary-light);
  font-size: 1.1rem;
  flex-shrink: 0;
}

/* ── Timeline ── */
.sp-overview-section {
  background: var(--wf-bg-card);
  border-top: 1px solid var(--wf-border);
  border-bottom: 1px solid var(--wf-border);
}
.sp-timeline {
  position: relative;
  padding-left: 48px;
  max-width: 820px;
  margin: 3rem auto 0;
}
.sp-timeline::before {
  content: '';
  position: absolute;
  left: 21px;
  top: 0;
  bottom: 0;
  width: 2px;
  background: linear-gradient(180deg, var(--wf-primary, #6366f1), var(--wf-cyan, #06b6d4), rgba(99, 102, 241, 0.1));
  border-radius: 2px;
}
.sp-timeline__item {
  position: relative;
  padding-bottom: 2.5rem;
}
.sp-timeline__item:last-child {
  padding-bottom: 0;
}
.sp-timeline__marker {
  position: absolute;
  left: -48px;
  top: 0;
  width: 44px;
  height: 44px;
  display: flex;
  align-items: center;
  justify-content: center;
}
.sp-timeline__step {
  width: 36px;
  height: 36px;
  display: flex;
  align-items: center;
  justify-content: center;
  border-radius: 50%;
  background: var(--wf-primary);
  color: #fff;
  font-size: 14px;
  font-weight: 700;
  box-shadow: 0 0 0 4px var(--wf-bg-card), 0 0 20px rgba(99, 102, 241, 0.3);
}
.sp-timeline__content h3 {
  font-size: var(--wf-text-lg, 1.125rem);
  font-weight: 700;
  color: var(--wf-text-1);
  margin-bottom: 0.75rem;
}
.sp-timeline__content p {
  font-size: 14px;
  color: var(--wf-text-2);
  line-height: 1.7;
  margin-bottom: 0.5rem;
}
.sp-timeline__content ul {
  list-style: none;
  padding: 0;
  margin: 0.5rem 0 0.75rem;
}
.sp-timeline__content ul li {
  position: relative;
  padding-left: 20px;
  font-size: 13px;
  color: var(--wf-text-2);
  line-height: 1.7;
  margin-bottom: 4px;
}
.sp-timeline__content ul li::before {
  content: '';
  position: absolute;
  left: 4px;
  top: 9px;
  width: 6px;
  height: 6px;
  border-radius: 50%;
  background: var(--wf-primary-light);
  opacity: 0.6;
}
.sp-timeline__hint {
  font-size: 12px !important;
  color: var(--wf-text-3) !important;
  padding: 8px 12px;
  background: rgba(255, 255, 255, 0.02);
  border-left: 2px solid var(--wf-primary);
  border-radius: 0 var(--wf-r-sm, 4px) var(--wf-r-sm, 4px) 0;
  margin-top: 0.5rem;
}

/* ── Level Cards (N2-N5) ── */
.sp-levels {
  display: grid;
  grid-template-columns: repeat(2, 1fr);
  gap: 1.5rem;
  margin-top: 2.5rem;
}
.sp-level-card {
  background: var(--wf-bg-card);
  border: 1px solid var(--wf-border);
  border-radius: var(--wf-r-xl);
  overflow: hidden;
  transition: all 400ms var(--wf-ease);
}
.sp-level-card:hover {
  border-color: var(--wf-border-hover);
  transform: translateY(-3px);
}
.sp-level-card__header {
  display: flex;
  align-items: center;
  gap: 12px;
  padding: 1.25rem 1.75rem;
  border-bottom: 1px solid var(--wf-border);
}
.sp-level-card__header h3 {
  font-size: 15px;
  font-weight: 700;
  color: var(--wf-text-1);
}
.sp-level-card__header--cyan {
  background: linear-gradient(135deg, rgba(6, 182, 212, 0.08) 0%, transparent 100%);
}
.sp-level-card__header--indigo {
  background: linear-gradient(135deg, rgba(99, 102, 241, 0.08) 0%, transparent 100%);
}
.sp-level-card__header--purple {
  background: linear-gradient(135deg, rgba(139, 92, 246, 0.08) 0%, transparent 100%);
}
.sp-level-card__header--amber {
  background: linear-gradient(135deg, rgba(245, 158, 11, 0.08) 0%, transparent 100%);
}
.sp-level-card__tag {
  display: inline-flex;
  align-items: center;
  justify-content: center;
  width: 36px;
  height: 36px;
  border-radius: var(--wf-r-md);
  font-size: 13px;
  font-weight: 800;
  letter-spacing: -0.02em;
  flex-shrink: 0;
}
.sp-level-card__header--cyan .sp-level-card__tag {
  background: rgba(6, 182, 212, 0.15);
  color: var(--wf-cyan-light);
}
.sp-level-card__header--indigo .sp-level-card__tag {
  background: rgba(99, 102, 241, 0.15);
  color: var(--wf-primary-light);
}
.sp-level-card__header--purple .sp-level-card__tag {
  background: rgba(139, 92, 246, 0.15);
  color: #a78bfa;
}
.sp-level-card__header--amber .sp-level-card__tag {
  background: rgba(245, 158, 11, 0.15);
  color: #f59e0b;
}
.sp-level-card > p {
  padding: 1.25rem 1.75rem 0;
  font-size: 13px;
  color: var(--wf-text-2);
  line-height: 1.7;
}
.sp-level-card > ul {
  list-style: none;
  padding: 0.75rem 1.75rem 1.5rem;
  margin: 0;
}
.sp-level-card > ul li {
  position: relative;
  padding-left: 18px;
  font-size: 13px;
  color: var(--wf-text-2);
  line-height: 1.8;
}
.sp-level-card > ul li::before {
  content: '';
  position: absolute;
  left: 2px;
  top: 9px;
  width: 6px;
  height: 6px;
  border-radius: 50%;
  background: var(--wf-primary-light);
  opacity: 0.5;
}
.sp-level-card__badge {
  display: inline-flex;
  align-items: center;
  gap: 6px;
  margin: 0 1.75rem 1.5rem;
  padding: 6px 14px;
  font-size: 12px;
  font-weight: 600;
  color: var(--wf-emerald-light, #34d399);
  background: rgba(16, 185, 129, 0.1);
  border: 1px solid rgba(16, 185, 129, 0.2);
  border-radius: var(--wf-r-full);
}

/* ── SLA Grid ── */
.sp-sla-section {
  background: var(--wf-bg-card);
  border-top: 1px solid var(--wf-border);
  border-bottom: 1px solid var(--wf-border);
}
.sp-sla-grid {
  display: grid;
  grid-template-columns: 1fr 1fr;
  gap: 2rem;
  margin-top: 2.5rem;
}
.sp-sla-card {
  background: var(--wf-bg);
  border: 1px solid var(--wf-border);
  border-radius: var(--wf-r-xl);
  padding: 2.5rem;
  transition: all 400ms var(--wf-ease);
}
.sp-sla-card:hover {
  border-color: var(--wf-border-hover);
  transform: translateY(-2px);
}
.sp-sla-card__icon {
  width: 48px;
  height: 48px;
  border-radius: var(--wf-r-md);
  display: flex;
  align-items: center;
  justify-content: center;
  font-size: 1.4rem;
  background: rgba(99, 102, 241, 0.1);
  color: var(--wf-primary-light);
  margin-bottom: 1.25rem;
}
.sp-sla-card h3 {
  font-size: var(--wf-text-lg, 1.125rem);
  font-weight: 700;
  color: var(--wf-text-1);
  margin-bottom: 0.75rem;
}
.sp-sla-card p {
  font-size: 13px;
  color: var(--wf-text-2);
  line-height: 1.7;
  margin-bottom: 0.5rem;
}
.sp-sla-card ul {
  list-style: none;
  padding: 0;
  margin: 0.5rem 0 0.75rem;
}
.sp-sla-card ul li {
  position: relative;
  padding-left: 18px;
  font-size: 13px;
  color: var(--wf-text-2);
  line-height: 1.8;
}
.sp-sla-card ul li::before {
  content: '';
  position: absolute;
  left: 2px;
  top: 9px;
  width: 6px;
  height: 6px;
  border-radius: 50%;
  background: var(--wf-primary-light);
  opacity: 0.5;
}
.sp-sla-card__note {
  font-size: 12px;
  color: var(--wf-text-3);
  padding: 8px 12px;
  background: rgba(255, 255, 255, 0.02);
  border-left: 2px solid var(--wf-primary);
  border-radius: 0 var(--wf-r-sm, 4px) var(--wf-r-sm, 4px) 0;
  margin-top: 0.5rem;
}

/* ── Enterprise Grid ── */
.sp-enterprise-grid {
  display: grid;
  grid-template-columns: 1fr 1fr;
  gap: 2rem;
  margin-top: 2.5rem;
}
.sp-enterprise-card {
  background: var(--wf-bg-card);
  border: 1px solid var(--wf-border);
  border-radius: var(--wf-r-xl);
  padding: 2.5rem;
  transition: all 400ms var(--wf-ease);
}
.sp-enterprise-card:hover {
  border-color: var(--wf-border-hover);
  transform: translateY(-3px);
}
.sp-enterprise-card__icon {
  width: 52px;
  height: 52px;
  border-radius: var(--wf-r-md);
  display: flex;
  align-items: center;
  justify-content: center;
  font-size: 1.6rem;
  margin-bottom: 1.25rem;
}
.sp-enterprise-card__icon--indigo {
  background: rgba(99, 102, 241, 0.1);
  color: var(--wf-primary-light);
}
.sp-enterprise-card__icon--cyan {
  background: rgba(6, 182, 212, 0.1);
  color: var(--wf-cyan-light);
}
.sp-enterprise-card h3 {
  font-size: var(--wf-text-lg, 1.125rem);
  font-weight: 700;
  color: var(--wf-text-1);
  margin-bottom: 0.75rem;
}
.sp-enterprise-card p {
  font-size: 13px;
  color: var(--wf-text-2);
  line-height: 1.7;
  margin-bottom: 0.5rem;
}
.sp-enterprise-card ul {
  list-style: none;
  padding: 0;
  margin: 0.5rem 0 0.75rem;
}
.sp-enterprise-card ul li {
  position: relative;
  padding-left: 18px;
  font-size: 13px;
  color: var(--wf-text-2);
  line-height: 1.8;
}
.sp-enterprise-card ul li::before {
  content: '';
  position: absolute;
  left: 2px;
  top: 9px;
  width: 6px;
  height: 6px;
  border-radius: 50%;
  background: var(--wf-primary-light);
  opacity: 0.5;
}
.sp-enterprise-card__note {
  font-size: 12px;
  color: var(--wf-text-3);
  padding: 8px 12px;
  background: rgba(255, 255, 255, 0.02);
  border-left: 2px solid var(--wf-cyan, #06b6d4);
  border-radius: 0 var(--wf-r-sm, 4px) var(--wf-r-sm, 4px) 0;
  margin-top: 0.5rem;
}

/* ── Costs Grid ── */
.sp-costs-section {
  background: var(--wf-bg-card);
  border-top: 1px solid var(--wf-border);
  border-bottom: 1px solid var(--wf-border);
}
.sp-costs-grid {
  display: grid;
  grid-template-columns: repeat(3, 1fr);
  gap: 1.5rem;
  margin-top: 2.5rem;
}
.sp-cost-card {
  background: var(--wf-bg);
  border: 1px solid var(--wf-border);
  border-radius: var(--wf-r-xl);
  padding: 2rem;
  transition: all 400ms var(--wf-ease);
}
.sp-cost-card:hover {
  border-color: var(--wf-border-hover);
  transform: translateY(-2px);
}
.sp-cost-card__number {
  width: 32px;
  height: 32px;
  display: flex;
  align-items: center;
  justify-content: center;
  border-radius: 50%;
  background: rgba(245, 158, 11, 0.12);
  color: #f59e0b;
  font-size: 14px;
  font-weight: 800;
  margin-bottom: 1rem;
}
.sp-cost-card h3 {
  font-size: 15px;
  font-weight: 700;
  color: var(--wf-text-1);
  margin-bottom: 0.75rem;
}
.sp-cost-card p {
  font-size: 13px;
  color: var(--wf-text-2);
  line-height: 1.7;
  margin-bottom: 0.5rem;
}
.sp-cost-card ul {
  list-style: none;
  padding: 0;
  margin: 0.5rem 0 0;
}
.sp-cost-card ul li {
  position: relative;
  padding-left: 18px;
  font-size: 13px;
  color: var(--wf-text-2);
  line-height: 1.8;
}
.sp-cost-card ul li::before {
  content: '';
  position: absolute;
  left: 2px;
  top: 9px;
  width: 6px;
  height: 6px;
  border-radius: 50%;
  background: #f59e0b;
  opacity: 0.5;
}

/* ── Commitment Banner ── */
.sp-commitment {
  background: linear-gradient(135deg, rgba(99, 102, 241, 0.06) 0%, rgba(6, 182, 212, 0.04) 100%);
  border: 1px solid rgba(99, 102, 241, 0.15);
  border-radius: var(--wf-r-2xl, 28px);
  padding: 3.5rem;
  text-align: center;
  max-width: 900px;
  margin: 0 auto;
}
.sp-commitment__icon {
  font-size: 3rem;
  color: var(--wf-primary-light);
  margin-bottom: 1.5rem;
}
.sp-commitment h2 {
  font-size: clamp(1.5rem, 3vw, 2rem);
  font-weight: 800;
  color: var(--wf-text-1);
  margin-bottom: 0.75rem;
}
.sp-commitment > p {
  font-size: 15px;
  color: var(--wf-text-2);
  line-height: 1.7;
  margin-bottom: 1.5rem;
}
.sp-commitment__pills {
  display: flex;
  flex-wrap: wrap;
  justify-content: center;
  gap: 10px;
  margin-bottom: 2rem;
}
.sp-commitment__pill {
  display: inline-flex;
  align-items: center;
  gap: 8px;
  padding: 10px 18px;
  font-size: 13px;
  font-weight: 600;
  color: var(--wf-text-1);
  background: var(--wf-bg-card);
  border: 1px solid var(--wf-border);
  border-radius: var(--wf-r-full);
  transition: all 200ms var(--wf-ease);
}
.sp-commitment__pill:hover {
  border-color: var(--wf-primary-light);
  transform: translateY(-2px);
}
.sp-commitment__pill i {
  color: var(--wf-primary-light);
  font-size: 1.1rem;
}
.sp-commitment__footer {
  font-size: 14px;
  color: var(--wf-text-2);
  line-height: 1.7;
  max-width: 600px;
  margin: 0 auto;
}
.sp-commitment__footer strong {
  color: var(--wf-text-1);
}

/* ── Navbar Suporte icon button ── */
.nav__icon-btn--suporte {
  color: var(--wf-emerald-light, #34d399);
}
.nav__icon-btn--suporte:hover {
  background: rgba(16, 185, 129, 0.15);
  border-color: rgba(16, 185, 129, 0.3);
}

/* Mobile suporte link */
.mobile-nav__link--suporte {
  color: var(--wf-emerald-light, #34d399) !important;
  display: flex;
  align-items: center;
  gap: 8px;
}
.mobile-nav__link--suporte i {
  font-size: 1.1rem;
}

/* ── Responsive ── */
@media (max-width: 768px) {
  .sp-contact-row {
    grid-template-columns: 1fr;
  }
  .sp-levels {
    grid-template-columns: 1fr;
  }
  .sp-sla-grid {
    grid-template-columns: 1fr;
  }
  .sp-enterprise-grid {
    grid-template-columns: 1fr;
  }
  .sp-costs-grid {
    grid-template-columns: 1fr;
  }
  .sp-commitment {
    padding: 2rem 1.5rem;
  }
  .sp-commitment__pills {
    gap: 8px;
  }
  .sp-timeline {
    padding-left: 40px;
  }
  .sp-timeline__marker {
    left: -40px;
  }
  .sp-timeline__step {
    width: 30px;
    height: 30px;
    font-size: 12px;
  }
  .sp-timeline::before {
    left: 15px;
  }
}